Effective Date: Aug 5, 2026
We respect your privacy. This policy explains how we collect, use, and protect personal data when you visit dstdigitizing.net, purchase a ready-made design, or request a custom embroidery digitizing quote.
1. Information We Collect
- Personal Data: name, email address, phone number, billing details provided at checkout or on our Get a Quote form.
- Order Content: for custom orders — uploaded artwork files, size/placement specifications, and instructions. For ready-made designs, only the products purchased.
- Account Data: if you create an account via My Account, we store your order history and account details for future logins.
- Payment Data: processed securely by third-party gateways, including PayPal and card processors (we never store full card information).
- Technical Data: IP address, device/browser type, time zone, and pages visited.
2. How We Use Your Information
- Process and deliver ready-made design purchases and custom digitizing orders.
- Provide customer support, order status updates, and revision requests on custom orders.
- Maintain your account and order history on My Account.
- Improve website performance and our services.
- Detect and prevent fraud or abuse.
3. Data Security
We employ physical, administrative, and technical safeguards to secure your data. Access to uploaded artwork and design files is restricted to authorized team members only.
4. Sharing of Information
We never sell or trade your personal data. We share information only with:
- Trusted payment processors (e.g., PayPal, Visa/Mastercard gateways).
- Service providers who assist in order fulfillment, hosting, or site maintenance — bound by confidentiality agreements.
5. Cookies
Our site uses cookies to remember preferences, keep your cart/account session active, and analyze traffic. You may disable cookies in your browser, but some functions — including checkout — could be affected.
6. Children’s Privacy
We do not knowingly collect data from children under 13. If such data is discovered, we will delete it promptly.
7. Policy Updates
We may amend this policy occasionally. Any changes are posted here with a revised effective date.
8. Contact
Questions? Email support@dstdigitizing.com
By using this site, you agree to the practices outlined above.